Tag Archive for: Technology Support Services

How IBM uses blockchain to power technology support services

By Juli Trexler

Blockchain may be the foundation for today's cryptocurrencies, but it's also making its presence known in technology service and support. Read more

By Juli Trexler
Global Executive and Director, IBM Support as a Service Business Line, IBM Global Technology Services

July 16, 2018

Your data center is complex — your IT support doesn’t have to be

By David Subia

Complex, multivendor data centers place high demands on your IT team, leaving them little time for strategic work. One-source IT support can help lighten the… Read more

By David Subia
Business Line Executive, IBM Technology Support Services

July 9, 2018

The IBM intelligent store: Transforming retail support through innovation

By Doug Knedgen

Build and support an intelligent store to deliver a customer experience that meets the demands of the digital age. Read more

By Doug Knedgen
IBM Technology Support Services, Director, Retail Industry Sales

June 6, 2018

The future of branch banking has arrived with analytics-driven IT support

By Domenic Ciccone

Adapting to the tech-centric future of branch banking doesn't have to mean IT vendor sprawl. Centralize support with ATM and Banking Services of IBM Technology… Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

May 18, 2018

Reduce costs and increase network awareness with proactive Cisco support

By Biliana Bojilova

IBM Intelligent Networking Support (INS) for Cisco Networks delivers proactive Cisco support, analyzing when products need maintenance and when they might pose… Read more

By Biliana Bojilova
Manager Business line, Technology Support Services, IBM Services

April 11, 2018

Open source software support helps enterprises stay always-on

By Juhi McClelland

With open source software support from IBM Technology Support Services, your enterprise has complete installation, how-to, configuration and compatibility backing. Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

February 27, 2018

A technology support services road map for Think 2018

By Ally Klopsch

Come learn about technology support services from the minds behind blockchain, AI and cloud at IBM Think 2018. Read more

By Ally Klopsch
Principal Consultant, Marketing and Communications

February 14, 2018

Retail technology maintenance keeps digital operations running

By Kendra Gullette

Retail technology maintenance helps merchants ensure their digital tools stay functional at all times. Read more

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

January 29, 2018

Technical support is integral to the modern retail experience

By Kendra Gullette

Maintaining modern retail technology is essential for winning and retaining customers. Read more

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

January 11, 2018