Tag Archive for: Tech Support

How IBM uses blockchain to power technology support services

By Juli Trexler

Blockchain may be the foundation for today's cryptocurrencies, but it's also making its presence known in technology service and support. Read more

By Juli Trexler
Global Executive and Director, IBM Support as a Service Business Line, IBM Global Technology Services

July 16, 2018

Your data center is complex — your IT support doesn’t have to be

By David Subia

Complex, multivendor data centers place high demands on your IT team, leaving them little time for strategic work. One-source IT support can help lighten the… Read more

By David Subia
Business Line Executive, IBM Technology Support Services

July 9, 2018

Augmented reality innovation is changing hardware support

By Eugene Young

Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read more

By Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services

June 13, 2018

The IBM intelligent store: Transforming retail support through innovation

By Doug Knedgen

Build and support an intelligent store to deliver a customer experience that meets the demands of the digital age. Read more

By Doug Knedgen
IBM Technology Support Services, Director, Retail Industry Sales

June 6, 2018

The future of branch banking has arrived with analytics-driven IT support

By Domenic Ciccone

Adapting to the tech-centric future of branch banking doesn't have to mean IT vendor sprawl. Centralize support with ATM and Banking Services of IBM Technology… Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

May 18, 2018

IBM builds the power of cognitive analytics into Support as a Service

By Juhi McClelland

Enter new markets with IBM's cognitive-powered Support as a Service technical support. Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

May 16, 2018

Reduce costs and increase network awareness with proactive Cisco support

By Biliana Bojilova

IBM Intelligent Networking Support (INS) for Cisco Networks delivers proactive Cisco support, analyzing when products need maintenance and when they might pose… Read more

By Biliana Bojilova
Manager Business line, Technology Support Services, IBM Services

April 11, 2018

You deployed open source software — now, what about support?

By Jens Rathgeber

With tighter budgets, high availability demands and new technology adoption, reliable open source software support is paramount. Read more

By Jens Rathgeber
IBM Distinguished Engineer & CTO, IBM Multi-Vendor Support Services

March 30, 2018

Are you ready for next-generation tech support?

By Juhi McClelland

A next-generation approach to tech support lets your organization streamline operations, reduce complexity and decrease costs. Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

March 16, 2018

Open source software support helps enterprises stay always-on

By Juhi McClelland

With open source software support from IBM Technology Support Services, your enterprise has complete installation, how-to, configuration and compatibility backing. Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

February 27, 2018