Tag Archive for: Tech Support
Support calls too long? Shorten response times with a virtual assistant
An AI-backed virtual assistant can streamline your technical support service by having answers at the ready, reducing costs and averting headaches. Read more
How IBM uses blockchain to power technology support services
Blockchain may be the foundation for today's cryptocurrencies, but it's also making its presence known in technology service and support. Read more
Your data center is complex — your IT support doesn’t have to be
Complex, multivendor data centers place high demands on your IT team, leaving them little time for strategic work. One-source IT support can help lighten the… Read more
Augmented reality innovation is changing hardware support
Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read more
The IBM intelligent store: Transforming retail support through innovation
Build and support an intelligent store to deliver a customer experience that meets the demands of the digital age. Read more
The future of branch banking has arrived with analytics-driven IT support
Adapting to the tech-centric future of branch banking doesn't have to mean IT vendor sprawl. Centralize support with ATM and Banking Services of IBM Technology… Read more
IBM builds the power of cognitive analytics into Support as a Service
Enter new markets with IBM's cognitive-powered Support as a Service technical support. Read more
Reduce costs and increase network awareness with proactive Cisco support
IBM Intelligent Networking Support (INS) for Cisco Networks delivers proactive Cisco support, analyzing when products need maintenance and when they might pose… Read more
You deployed open source software — now, what about support?
With tighter budgets, high availability demands and new technology adoption, reliable open source software support is paramount. Read more
Are you ready for next-generation tech support?
A next-generation approach to tech support lets your organization streamline operations, reduce complexity and decrease costs. Read more