Tag Archive for: Tech Support Services

Augmented reality innovation is changing hardware support

By Eugene Young

Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read more

By Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services

June 13, 2018

IBM builds the power of cognitive analytics into Support as a Service

By Juhi McClelland

Enter new markets with IBM's cognitive-powered Support as a Service technical support. Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

May 16, 2018

How to color outside the lines with IT support

By George Herbert

A single-vendor IT support contract can help keep everyone on the same page when using new technologies to transform your business. Read more

By George Herbert
Business Manager for Technical Support Services, IBM

December 11, 2017

How technology adoption improves IT support services

By Albert McKeon

IT support providers are shifting from a fix-it-only approach to one that prioritizes technology adoption and customer service. Read more

By Albert McKeon
Freelance Writer

August 3, 2017

U.S. Technology Services Providers May Face Challenges Abroad

By Kelley Katsanos

While the U.S. has become a major global provider of information technology services, fostering sales growth abroad remains a challenge. Read more

By Kelley Katsanos
News Writer

June 12, 2017