Tag Archive for: Retail Industry

New Retail Technology Calls for Enhanced IT Support

By Albert McKeon

New retail technology will prompt retailers to seek support services to meet increasing customer demands. Read More

By Albert McKeon
Freelance Writer

November 28, 2017

Seasonal Network Management: Stay Resilient When Traffic Spikes

By Jacqueline Lee

Effective network management during seasonal traffic spikes can mean the difference between profitability and pain for retailers. Read More

By Jacqueline Lee
Freelance Writer

November 21, 2017

How to Eliminate the Pain Points of Retail IT Support

By Jennifer Arndt

IBM retail IT support solutions can prepare your business for emerging challenges in a digital economy. Read More

By Jennifer Arndt
TSS MVS Business Line Executive - Retail, IBM GTS

November 7, 2017

Does Your Retail IT Support Match Your Customer Experience?

By Kendra Gullette

Relying on too many retail IT support vendors? A consolidated retail IT support strategy can improve consumer experience and reduce support spending. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

October 18, 2017

Innovative Technology Enhances In-Store Experiences for Retailers

By Jacqueline Lee

By connecting digital and in-store shopping, innovative technology provides a symbiotic shopping experience that holds the key to retail's future. Read More

By Jacqueline Lee
Freelance Writer

September 20, 2017

Better Retail Support Services Can Mean Bigger Profits

By Jacqueline Lee

Today's retailers compete against both other businesses and their own e-commerce sales. Better retail support services can lead to increased margins. Read More

By Jacqueline Lee
Freelance Writer

September 11, 2017

How AI Is Transforming the Retail Experience

By Becky Lawlor

AI-powered experiences are changing the face of retail and better connecting shoppers with brands. Read More

By Becky Lawlor
Freelance Writer

September 8, 2017

In-Store Retail Makes a Comeback Through Retail Technology

By Becky Lawlor

Hard-pressed to compete with the price, selection and convenience of online shopping, brick-and-mortar stores are using retail technology to succeed. Read More

By Becky Lawlor
Freelance Writer

September 1, 2017

How Tech Support for Retail Can Improve Business Operations

By Albert McKeon

Tech support for retail handles difficult IT management and allows businesses to focus on serving customers. Read More

By Albert McKeon
Freelance Writer

August 24, 2017