Tag Archive for: IT Support

Four IT Outsourcing Trends Your Organization Should Know About

By Larry Loeb

New IT outsourcing trends are coming to light as organizations seek stronger strategic partnerships with providers in the era of digital transformation. Read More

By Larry Loeb
Freelance Writer

August 17, 2017

Getting IT Right the First Time: Tech Support at the Digital Frontier

By Doug Bonderud

Tech support that matches the pace of digital change can help companies discover problems before they happen rather than pick up the pieces afterward. Read More

By Doug Bonderud
Freelance Writer

August 10, 2017

Will Your IT Budget Benefit From External Tech Support?

By Esther Shein

If you don't have the in-house skills or the IT budget to build an internal infrastructure, your enterprise could benefit from IT support services. Read More

By Esther Shein
Freelance Writer

July 25, 2017

Advancing Hospitality Technology Keeps Staff Focused on Customers

By Esther Shein

Hospitality technology requires support services to manage infrastructure and provide an enhanced customer experience. Read More

By Esther Shein
Freelance Writer

June 28, 2017

The Secret to IT User Satisfaction

By Arthur Cole

The right application management can help IT focus on improving performance in a new realm: user satisfaction. Read More

By Arthur Cole
Freelance Writer

May 1, 2017

Global Politics and Technology Trends Bring IT Outsourcing Challenges

By Jeff Bertolucci

Evolving political and technological developments will cause IT outsourcing customers to rethink their IT service strategies this year. Read More

By Jeff Bertolucci
News Writer

February 15, 2017

Keep Your Retail Business in the Lead With Third Party Support Services

By IT Biz Advisor Staff

Establish a flexible, powerful retail technology support strategy. Personalized, seamless, always-on cross-platform services require support services. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

February 7, 2017

How Your Financial Institution Can Ensure Customer Satisfaction

By IT Biz Advisor Staff

Driven by evolving technologies and consumer expectations, financial institutions must provide richer, more convenient customer experiences than ever. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

February 7, 2017

Why Are We Moving Toward IT-as-a-Service?

By Judith S. Hurwitz

Rising costs, increasing complexity and the need for business transformation are driving organizations to rethink IT. Read More

By Judith S. Hurwitz
President and CEO, Hurwitz & Associates

February 6, 2017

Global Sourcing: Offshore Outsourcing and Onshore Options Surge

By Doug Bonderud

The global sourcing market is shifting: Offshore openings are decreasing as onshore alternatives surge. Read More

By Doug Bonderud
Freelance Writer

January 30, 2017