Tag Archive for: IT Support
How IBM uses blockchain to power technology support services
Blockchain may be the foundation for today's cryptocurrencies, but it's also making its presence known in technology service and support. Read more
Your data center is complex — your IT support doesn’t have to be
Complex, multivendor data centers place high demands on your IT team, leaving them little time for strategic work. One-source IT support can help lighten the… Read more
Are you ready for next-generation tech support?
A next-generation approach to tech support lets your organization streamline operations, reduce complexity and decrease costs. Read more
A technology support services road map for Think 2018
Come learn about technology support services from the minds behind blockchain, AI and cloud at IBM Think 2018. Read more
How to color outside the lines with IT support
A single-vendor IT support contract can help keep everyone on the same page when using new technologies to transform your business. Read more
Don’t let micro problems become macro problems: Rethink IT support services
Managing data center support and vendors is complex. Managed IT support with advanced analytics and cognitive computing helps reduce complexity. Read more
Workplace Services Market to Reach New Heights, Study Predicts
Increased demand for workplace services has organizations on the lookout for ways to streamline business processes. Read more
Does your retail IT support match your customer experience?
Relying on too many retail IT support vendors? A consolidated retail IT support strategy can improve consumer experience and reduce support spending. Read more
How a semantic analytics solution can improve IT operations
A semantics-based analytics solution can help organizations improve IT operations and increase the efficiency of their service desk. Read more
The secret to IT user satisfaction
The right application management can help IT focus on improving performance in a new realm: user satisfaction. Read more