Tag Archive for: IT Support Services

Lights, camera, action: Your Think 2018 video recap

By Ally Klopsch

Check out behind-the-scenes footage from Think 2018, IBM's biggest event of the year. We were there to bring you top moments in technology and services. Read more

By Ally Klopsch
Principal Consultant, Marketing and Communications

April 6, 2018

How to keep up with evolving healthcare IT services

By Arthur Cole

Health care IT services can help organizations implement cutting-edge technologies while reorganizing their cost structures around core functions. Read more

By Arthur Cole
Freelance Writer

December 20, 2017

How IT support helps banks transform the customer experience

By Domenic Ciccone

Banks can improve customer engagement by shifting the burden of IT support to a proven leader like IBM. Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

December 7, 2017

New retail technology calls for enhanced IT support

By Albert McKeon

New retail technology will prompt retailers to seek support services to meet increasing customer demands. Read more

By Albert McKeon
Freelance Writer

November 28, 2017

Workplace support services go cognitive

By Nicola McKenna

Digital technology is producing major changes in the way the enterprise builds and manages its workplace support services environment. Read more

By Nicola McKenna
Workplace Support Services Strategy and Offering Manager, IBM GTS, Infrastructure Services

November 8, 2017

Don’t let micro problems become macro problems: Rethink IT support services

By David Subia

Managing data center support and vendors is complex. Managed IT support with advanced analytics and cognitive computing helps reduce complexity. Read more

By David Subia
Business Line Executive, IBM Technology Support Services

October 27, 2017

Workplace Services Market to Reach New Heights, Study Predicts

By

Increased demand for workplace services has organizations on the lookout for ways to streamline business processes. Read more

By

October 27, 2017

How tech support for retail can improve business operations

By Albert McKeon

Tech support for retail handles difficult IT management and allows businesses to focus on serving customers. Read more

By Albert McKeon
Freelance Writer

August 24, 2017

How technology adoption improves IT support services

By Albert McKeon

IT support providers are shifting from a fix-it-only approach to one that prioritizes technology adoption and customer service. Read more

By Albert McKeon
Freelance Writer

August 3, 2017

U.S. Technology Services Providers May Face Challenges Abroad

By Kelley Katsanos

While the U.S. has become a major global provider of information technology services, fostering sales growth abroad remains a challenge. Read more

By Kelley Katsanos
News Writer

June 12, 2017