Tag Archive for: IT Service Management

AI help desks are set to trend at Knowledge18 conference

By Herb Hernandez

AI help desks powered by IBM Watson are helping IT teams transform service. Find out how. Read more

By Herb Hernandez
Global Product Marketing Leader, IBM Digital Workplace Services

April 26, 2018

Break IT down: IT service management

By Darius Koohmarey

Hear how AI can augment IT service management (ITSM) and make life easier. Darius Koohmarey, ServiceNow expert and Think 2018 speaker, breaks it down. Read more

By Darius Koohmarey
ITSM Intelligence product manager, ServiceNow

February 20, 2018