Tag Archive for: IT Department

IT Automation: The New Frontier of IT Service Delivery

By Arpana Devarhubli

IT automation improves accountability, efficiency and predictability while reducing cost, variability and risk. Read More

By Arpana Devarhubli
Global Offering Manager for Enterprise IT Services, IBM

March 6, 2017

Key Organizational Changes Are Needed to Shift to ITaaS Model

By Hyoun Park

Although CIOs may be prepared to understand the technology and finance of ITaaS, they must also embrace certain cultural and organizational aspects. Read More

By Hyoun Park
Chief Research Officer, Blue Hill Research

September 15, 2016