Tag Archive for: Emerging Technologies

Augmented Reality Innovation Is Changing Hardware Support

By Eugene Young

Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read More

By Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services

June 13, 2018

People Analytics: The Future of HR

By Daniel Newman

Here are a few ways HR departments can use insights from people analytics to drive results. Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

June 12, 2018

The IBM Intelligent Store: Transforming Retail Support Through Innovation

By Doug Knedgen

Build and support an intelligent store to deliver a customer experience that meets the demands of the digital age. Read More

By Doug Knedgen
IBM Technology Support Services, Director, Retail Industry Sales

June 6, 2018

Four Digital Transformation Trends You Need to Know

By Daniel Newman

Digital transformation is now a business imperative. Here are a few trends that every business needs to be aware of if they want to succeed. Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

June 1, 2018

Why Do We Need Cognitive IT Delivery?

By Angel Navarro

Cognitive IT delivery may soon be the only way to manage our increasingly complex technology environments. Read More

By Angel Navarro
IBM Distinguished Engineer, Europe GTS Enterprise IT Transformation Advisor

May 15, 2018

Three Ways Predictive Analytics Provides Business Value

By Nicholas C.M. Fuller, PhD

Using predictive analytics can help CIOs stretch their modernization budgets and increase operational availability by focusing on problematic components that… Read More

By Nicholas C.M. Fuller, PhD
Senior Manager, Cognitive Service Foundations, IBM Research

May 10, 2018

Open Source Software Support Helps Enterprises Stay Always-On

By Juhi McClelland

With open source software support from IBM Technology Support Services, your enterprise has complete installation, how-to, configuration and compatibility backing. Read More

By Juhi McClelland
General Manager, Technology Support Services – North America

February 27, 2018

A Network Services Road Map for Think 2018

By Angela Welchert

Here's a road map to Think 2018 for anyone who's interested in all things network services. Read More

By Angela Welchert
Social Strategist, Global Technology Services, IBM

February 15, 2018

A Cloud Services Road Map for Think 2018

By Angela Welchert

Want the inside scoop on the must-attend cloud services presentations at IBM Think 2018? Here's a road map to help you plan your experience. Read More

By Angela Welchert
Social Strategist, Global Technology Services, IBM

February 14, 2018

Work Smarter: Improve Customer Satisfaction Through Technology

By Daniel Newman

By incorporating artificial intelligence, mobility and other technologies, companies can build a smarter workforce and provide a better customer experience. Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

February 12, 2018