Tag Archive for: Digital Workplace Services

AI Help Desks Are Set to Trend at Knowledge18 Conference

By Herb Hernandez

AI help desks powered by IBM Watson are helping IT teams transform service. Find out how. Read More

By Herb Hernandez
Global Product Marketing Leader, IBM Digital Workplace Services

April 26, 2018

Break IT Down: What’s in Store for Next-Generation Help Desk Services

By Jeff Dean

End-user support needs are fueling a seismic shift in the people, processes and tools IT help desk services need to be successful. Read More

By Jeff Dean
Global Lead, Digital Workplace Services, GTS, IBM

March 12, 2018

A Surprising Connection Between Digital Workplace Services and Yoga

By Ally Klopsch

IBM VPs Monique Ouellette and Piero Chiodo discuss how technologies like artificial intelligence and digital workplace services are helping companies transform… Read More

By Ally Klopsch
Principal Consultant, Marketing and Communications

March 9, 2018

A Stay in the Hospital More Comfortable With Device Management

By Stacey Ramos

Hospitals are tapping into device management to personalize patient experiences. Read More

By Stacey Ramos
Master Inventor and Associate Partner Digital Workplace Services, GTS, IBM

March 2, 2018

Break IT Down: IT Service Management

By Darius Koohmarey

Hear how AI can augment IT service management (ITSM) and make life easier. Darius Koohmarey, ServiceNow expert and Think 2018 speaker, breaks it down. Read More

By Darius Koohmarey
ITSM Intelligence product manager, ServiceNow

February 20, 2018