Tag Archive for: augmented reality

Top five innovations transforming technical support

By Jens Rathgeber

Technical support organizations are facing a challenge: The traditional break and fix the support model no longer meets today‚Äôs business requirements. Why?… Read more

By Jens Rathgeber
IBM Distinguished Engineer & CTO, IBM Multi-Vendor Support Services

August 20, 2018

IT Investment Rises on the Hopes of Increased Productivity

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Having surveyed 500 mid-market executives, a new Deloitte study found two interesting facts about current IT investment trends. Read more

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August 25, 2016