Tag Archive for: Artificial Intelligence (AI)

Break IT Down: IT Service Management

By Darius Koohmarey

Hear how AI can augment IT service management (ITSM) and make life easier. Darius Koohmarey, ServiceNow expert and Think 2018 speaker, breaks it down. Read More

By Darius Koohmarey
ITSM Intelligence product manager, ServiceNow

February 20, 2018

Headed to Think 2018? Our Picks for Technology Support Services

By Ally Klopsch

Come learn about technology support services from the minds behind blockchain, AI and cloud at IBM Think 2018. Read More

By Ally Klopsch
Social Strategy Consultant, Marketing Services Center, IBM

February 14, 2018

Work Smarter: Improve Customer Satisfaction Through Technology

By Daniel Newman

By incorporating artificial intelligence, mobility and other technologies, companies can build a smarter workforce and provide a better customer experience. Read More

By Daniel Newman
Founder and President, Broadsuite, Inc.

February 12, 2018

Expedite IT Awareness With Cognitive Computing

By Chris Molloy

Are computers going to take over the world? Not anytime soon if businesses commit to infusing cognitive computing into the DNA of each IT practitioner. Read More

By Chris Molloy
IBM Distinguished Engineer; Master Inventor

February 9, 2018

IT Operations Analytics Solutions for Your Enterprise: Part 2

By Sandipan Dutta

Check out part 2 of our series on IT Operations Analytics (ITOA). IBM architects cover three types of different solutions. Read More

By Sandipan Dutta
Enterprise Architect, Global Technology Services

January 19, 2018

IT Operations Analytics Solutions for Your Enterprise: Part 1

By Sandipan Dutta

Operations analytics or ITOA can add value to your IT operations environment. Find out why. Read More

By Sandipan Dutta
Enterprise Architect, Global Technology Services

January 18, 2018

Danske Banks’ Ingredient for Better Customer Service? AI & Automation

By Stefan Pappe

Enterprises such as Danske Bank shrink server incidents and customer impact with automation and AI. Find out how. Read More

By Stefan Pappe
Fellow and VP, Technology, Innovation and Automation, IBM GTS

January 12, 2018

Rousseau to Jordon: Max Michaels on Why the Cloud Is the Network

By Kevin Jackson

In episode four of the "Pioneers of Possible" podcast series, Dez Blanchfield talks with Max Michaels about why the cloud is the network. Read More

By Kevin Jackson
CEO/Founder, GovCloud Network

January 10, 2018

RPA and IT Automation Are Making Waves in the Enterprise

By Esther Shein

IT automation, sometimes referred to as robotic process automation, is making humans more productive at work. Read More

By Esther Shein
Freelance Writer

January 3, 2018

Break IT Down: 6 Benefits of Automating Compliance and Security Policies

By Nicholas C.M. Fuller, PhD

Cognitive insights automatically detect and remediate noncompliance and security issues to ensure continuous compliance of enterprise IT. Read More

By Nicholas C.M. Fuller, PhD
Senior Manager, Cognitive Service Foundations, IBM Research

December 20, 2017