A few questions that may come to mind:

Can I improve the global and regional availability and security of my network?

Can I reduce the complexity of managing multiple support vendors on my network infrastructure?

Can I control and reduce the cost of supporting my network infrastructure while improving ROI?


Can I pick and choose the support options that my network needs with flexible service levels?


Can I afford to take my tech support for granted?



To provide the secure and always-on availability that your network requires, use a smarter IT support strategy.


IBM Technology Support Services has the trusted expertise that you’re looking for.


Global support centers with expert analytics capabilities

24x7 maintenance solutions and end-to-end feedback on the status of your network and network security equipment, with global coverage from our multiple support centers, research centers and development labs.



Global onsite support

Mitigate risks with global coverage presence in 180 countries, 585 parts stocking locations. Local language support and a single point of contact to reduce the complexities of managing support from multiple vendors.


Proactive support

Using analytics algorithms to predict failure and take actions before failure occurs.



Global, flexible service level agreements

Offering single-point access to key OEM updates, such as subscriptions and patches, firewall protection and software releases to help protect the network.

If you don’t think a vendor can do all that, you just
haven’t met us yet!

IBM Technology Support Services. Your technology support partner.
Learn more about IBM Network and Network Security Support.

A few questions that
may come to mind:

Can I reduce the complexity
of managing multiple support
vendors on my network
infrastructure?

Can I improve the global and
regional availability and security
of my network?

Can I pick and choose the
support options that my
network needs with
flexible service levels?


Can I control and reduce
the cost of supporting my
network infrastructure
while improving ROI?


Can I afford to take my
tech support for granted?


To provide the secure and always-on availability that your network requires, use a smarter IT support strategy.


IBM Technology Support Services has the trusted expertise that you’re looking for.


Global support centers with expert analytics capabilities

24x7 maintenance solutions and end-to-end feedback on the status of your network and network security equipment, with global coverage from our multiple support centers, research centers and development labs.

Global onsite support

Mitigate risks with global coverage presence in 180 countries, 585 parts stocking locations. Local language
support and a single point of contact
to reduce the complexities of
managing support from multiple
vendors.

Proactive support

Using analytics algorithms to predict failure and take actions before failure occurs.


Global, flexible service level agreements

Offering single-point access to key
OEM updates, such as subscriptions
and patches, firewall protection and software releases to help protect the network.

If you don’t think a vendor can do all that, you just
haven’t met us yet!

IBM Technology Support Services. Your technology support partner.
Learn more about IBM Network and Network Security Support.