Augmented Reality Remote Assist – Next Maintenance Digital Transformation

Augmented reality is making its presence felt in the modern work environment in a number of ways — and one of the more novel use cases lies in the field of hardware support and repair. At IBM, technology support specialists now have access to our Augmented Remote Assist platform, a mobile application that utilizes Augmented Reality to efficiently guide the repair process to a successful conclusion.

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Speakers:

Eugene Young

Global Leader for AR

IBM Services

Ignacio M Sierra Ruiz

World Wide Tehcnology Support Services Innovation Program Manager (AR)

IBM Services