Multi-Vendor IT Support

What to do when free Java SE support ends

By Tammy Shvartsman

Does your company use Java Platform Standard Edition (Java SE) 8 to develop web applications? If so, you should know that there have been significant changes… Read more

By Tammy Shvartsman
Director, Offering Management, Business Line Executive of Software Support, IBM Services

January 18, 2019

Service 4.0: A closer look at optimized logistics in technology support

By Jens Rathgeber

Next in my Service 4.0 series — optimized logistics. Applying digitization services to logistics is especially important in technology support because… Read more

By Jens Rathgeber
IBM Distinguished Engineer & CTO, IBM Multi-Vendor Support Services

December 26, 2018

Solving the open source support challenge

By Tammy Shvartsman

Watch the webinar Open source software adoption is thriving. Many global organizations have adopted open source technologies or are evaluating an open source… Read more

By Tammy Shvartsman
Director, Offering Management, Business Line Executive of Software Support, IBM Services

November 19, 2018

Cloud migration best practice: Classify your data

By Kevin Jackson

Cloud computing has done more than change the way enterprises consume information technology. It's also changing how organizations need to protect their data. Read more

By Kevin Jackson
CEO/Founder, GovCloud Network

July 27, 2018

The future of branch banking has arrived with analytics-driven IT support

By Domenic Ciccone

Adapting to the tech-centric future of branch banking doesn't have to mean IT vendor sprawl. Centralize support with ATM and Banking Services of IBM Technology… Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

May 18, 2018

How IT support helps banks transform the customer experience

By Domenic Ciccone

Banks can improve customer engagement by shifting the burden of IT support to a proven leader like IBM. Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

December 7, 2017

Don’t let micro problems become macro problems: Rethink IT support services

By David Subia

Managing data center support and vendors is complex. Managed IT support with advanced analytics and cognitive computing helps reduce complexity. Read more

By David Subia
Business Line Executive, IBM Technology Support Services

October 27, 2017

Integrated support for multi-vendor ATM fleets

By Kevin Jackson

That world of homogenous IT technology managed entirely by the internal IT organization has long disappeared.  Operations today require efficient and global… Read more

By Kevin Jackson
CEO/Founder, GovCloud Network

September 1, 2017

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