Technology Support Services

Technical Support Is Integral to the Modern Retail Experience

By Kendra Gullette

Maintaining modern retail technology is essential for winning and retaining customers. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

January 11, 2018

RPA and IT Automation Are Making Waves in the Enterprise

By Esther Shein

IT automation, sometimes referred to as robotic process automation, is making humans more productive at work. Read More

By Esther Shein
Freelance Writer

January 3, 2018

How to Maximize Your IT Service Management Investment

By Becky Lawlor

In a multivendor environment, what does it take to streamline complexity and maximize your investment in IT service management? Read More

By Becky Lawlor
Freelance Writer

December 29, 2017

Are Your IT Operations Prepared for 2018?

By Becky Lawlor

What's your IT operations plan for 2018? Learn how to prepare for this year's biggest challenges. Read More

By Becky Lawlor
Freelance Writer

December 28, 2017

How to Keep up With Evolving Health Care IT Services

By Arthur Cole

Health care IT services can help organizations implement cutting-edge technologies while reorganizing their cost structures around core functions. Read More

By Arthur Cole
Freelance Writer

December 20, 2017

Financial Services Will Use Trust as a Competitive Advantage in 2018

By Jacqueline Lee

Financial services firms that offer real transparency by leveraging technology and analytics should expect to thrive in 2018. Read More

By Jacqueline Lee
Freelance Writer

December 15, 2017

Simplifying Data Center Services: One Support Vendor to Rule Them All

By Jacqueline Lee

Manage complex IT environments with a support strategy delivered by a vendor that sees data center services as more than incident management. Read More

By Jacqueline Lee
Freelance Writer

December 14, 2017

How to Color Outside the Lines With IT Support

By George Herbert

A single-vendor IT support contract can help keep everyone on the same page when using new technologies to transform your business. Read More

By George Herbert
Business Manager for Technical Support Services, IBM

December 11, 2017

How IT Support Helps Banks Transform the Customer Experience

By Domenic Ciccone

Banks can improve customer engagement by shifting the burden of IT support to a proven leader like IBM. Read More

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

December 7, 2017

Load More
IBM Expert Advice

Twitter