IT Support Services

Looking Under the Hood of IT Asset Management

By Militza Bishop

IBM's Militza Bishop zeros in on the pros and cons of IT asset management tools and why one-contact data center support makes sense. Read More

By Militza Bishop
MVS Global Product Service Planning Program Manager, IBM

November 16, 2017

Quality Managed IT Services Come to Those Who Don’t Wait

By Esther Shein

Outsourcing managed IT services provides businesses with a competitive edge and allows IT more time to prioritize mission-critical problems. Read More

By Esther Shein
Freelance Writer

November 13, 2017

Dynamic Automation: The Next Phase in Automation’s Evolution

By Larisa Shwartz

By combining predictive analytics and dynamic automation, you can free up your IT team to spend less time on operational fixes and more time on innovation. Read More

By Larisa Shwartz
STSM, IT Service Management and Analytics

November 7, 2017

How to Eliminate the Pain Points of Retail IT Support

By Jennifer Arndt

IBM retail IT support solutions can prepare your business for emerging challenges in a digital economy. Read More

By Jennifer Arndt
TSS MVS Business Line Executive - Retail, IBM GTS

November 7, 2017

Don’t Let Micro Problems Become Macro Problems: Rethink IT Support Services

By David Subia

Managing data center support and vendors is complex. Managed IT support with advanced analytics and cognitive computing helps reduce complexity. Read More

By David Subia
Business Line Executive, IBM Technology Support Services

October 27, 2017

Four Key Leadership Traits for Today’s Agile World

By Mahdad Majd

To succeed in today's agile world, effective leadership must include a strong vision, focused action, empathy and passion. Read More

By Mahdad Majd
Business Unit Executive, Channel Strategy, IBM Systems Lab Services

October 23, 2017

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