Contributor

Stefan Pappe

Fellow and VP, Technology, Innovation and Automation, IBM GTS

Dr. Stefan Pappe is an IBM Fellow in Global Technology Services, the highest technical rank in IBM, an expert in Hybrid Cloud and the chief architect of the IBM Services Platform with Watson. In addition, as a Vice President he leads a global team of IBM Distinguished Engineers focusing on Enterprise IT client innovation with Hybrid Cloud and the IBM Services Platform with Watson. Stefan spent most of the 25+ years of his IBM career growing the Services business through technical advancements. His assignments span Research, Software, Services units and range from infrastructure to application domains. The realization of a transformational services model is a consistent thread throughout his career. Stefan Pappe holds a Master in Economics from University of Karlsruhe, Germany and a PhD in Computer Science from University of Kaiserslautern, Germany.

Articles by Stefan Pappe

Danske Banks’ Ingredient for Better Customer Service? AI & Automation

By Stefan Pappe

Enterprises such as Danske Bank shrink server incidents and customer impact with automation and AI. Find out how. Read More

By Stefan Pappe
Fellow and VP, Technology, Innovation and Automation, IBM GTS

January 12, 2018