Nelson Takumi Kavatoko Junior

Subject Matter Expert for Multi-vendor Support Services, IBM

Nelson is a subject matter expert at IBM for Multi-vendor Support Services, applying the knowledge acquired during more than 9 years of working in the IT Services area. He graduated in IT Management at FATEC, continuing his education with post-graduate work in Business Management MBA at UNIP and post graduated in IT Architecture at FIAP. His main job roles are: Technical Support Specialist, Technical Leader for Services Support, Team Leader for Services Support, Client Technical Architect, and Subject Matter Expert.