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Militza Bishop
Global Information and Analytics Program Manager, IBM
Militza Bishop focuses on multi-vendor support and complex, four-wall solutions. She has worked in IBM Technical Support Services for 21 years. Transformation is always her priority, along with continuously improving client experience. She is an IBM Redbooks thought leader and uses social media to share and gather ideas.
Articles by Militza Bishop
Asset discovery quiz for data center managers
First: Name all the electric devices in your home, even rechargeable speakers, toothbrushes and digital clocks. Lightning round: Name the warranty or support… Read more
By Militza Bishop
Global Information and Analytics Program Manager, IBM
April 30, 2019
Looking under the hood of IT asset management
IBM's Militza Bishop zeros in on the pros and cons of IT asset management tools and why one-contact data center support makes sense. Read more
By Militza Bishop
Global Information and Analytics Program Manager, IBM
November 16, 2017
Retail customer satisfaction 101 in the digital age
What's the single most important goal for any retailer in today's age of instant gratification? Customer satisfaction. Read more
By Militza Bishop
Global Information and Analytics Program Manager, IBM
February 21, 2017