Militza Bishop

Global Information and Analytics Program Manager, IBM

Militza Bishop focuses on multi-vendor support and complex, four-wall solutions. She has worked in IBM Technical Support Services for 21 years. Transformation is always her priority, along with continuously improving client experience. She is an IBM Redbooks thought leader and uses social media to share and gather ideas.

Articles by Militza Bishop

Looking under the hood of IT asset management

By Militza Bishop

IBM's Militza Bishop zeros in on the pros and cons of IT asset management tools and why one-contact data center support makes sense. Read more

By Militza Bishop
Global Information and Analytics Program Manager, IBM

November 16, 2017

Retail customer satisfaction 101 in the digital age

By Militza Bishop

What's the single most important goal for any retailer in today's age of instant gratification? Customer satisfaction. Read more

By Militza Bishop
Global Information and Analytics Program Manager, IBM

February 21, 2017