Contributor

Larisa Shwartz

STSM, IT Service Management and Analytics

Larisa (Laura) Shwartz is a senior technical researcher (STSM) at IBM T. J. Watson Research Center with research experience in mathematics and computer science. She received her Ph.D. degree in mathematics from UNISA University. Dr. Shwartz is focusing on analytics for IT service management, cloud systems and automation. She has over 50 publications and more than 80 patents and patent applications.

Articles by Larisa Shwartz

Dynamic Automation: The Next Phase in Automation’s Evolution

By Larisa Shwartz

By combining predictive analytics and dynamic automation, you can free up your IT team to spend less time on operational fixes and more time on innovation. Read More

By Larisa Shwartz
STSM, IT Service Management and Analytics

November 7, 2017