Kendra Gullette

Global MTSS-MVS Offering Deployment Leader, IBM

Kendra Gullette is a CRM professional with a strong background in creating solutions for various industries and geographies. As a graduate of distinction from IBM's Global Sales School, her focus is always on the client and how to create the best solution with the right message for every deal. In her current role, she helps set the strategy and direction for the Technical Support Services service line. Additionally, she manages training, special events, knowledge repositories, RFP response repositories, best practices, solution standards and sales material development.

Articles by Kendra Gullette

Retail Technology Maintenance Keeps Digital Operations Running

By Kendra Gullette

Retail technology maintenance helps merchants ensure their digital tools stay functional at all times. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

January 29, 2018

Technical Support Is Integral to the Modern Retail Experience

By Kendra Gullette

Maintaining modern retail technology is essential for winning and retaining customers. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

January 11, 2018

Does Your Retail IT Support Match Your Customer Experience?

By Kendra Gullette

Relying on too many retail IT support vendors? A consolidated retail IT support strategy can improve consumer experience and reduce support spending. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

October 18, 2017

All You Need to Know About New Shoes and Servers in Two Minutes

By Kendra Gullette

Managing the hardware maintenance of your servers isn't so different from caring for your favorite leather shoes. Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

November 9, 2015

Co-Authored by Kendra Gullette