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Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services
Eugene has worked close to 20 years in product development, strategy, new ventures, and emerging technology management at IBM Research, Nokia Research, Nokia Finland/USA, and Verizon Wireless. Eugene's current role focuses on furthering the use of Augmented Reality tools to enhance IBM Technician's ability to perform remote problem resolution in a faster and more accurate manner.
Articles by Eugene Young
Augmented reality innovation is changing hardware support
By Eugene Young
Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read more
By Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services
June 13, 2018