Eugene Young

Global Leader for Augmented Reality, IBM Technology Support Services

Eugene has worked close to 20 years in product development, strategy, new ventures, and emerging technology management at IBM Research, Nokia Research, Nokia Finland/USA, and Verizon Wireless. Eugene's current role focuses on furthering the use of Augmented Reality tools to enhance IBM Technician's ability to perform remote problem resolution in a faster and more accurate manner. ​​​​​​​

Articles by Eugene Young

Augmented Reality Innovation Is Changing Hardware Support

By Eugene Young

Augmented reality innovation is a game-changer for hardware technical support. Find out how IBM is putting it to good use. Read More

By Eugene Young
Global Leader for Augmented Reality, IBM Technology Support Services

June 13, 2018