Domenic Ciccone

Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

Most of Domenic’s career has been concentrated in the financial services industry, with a specific focus on ATM and retail banking. He joined IBM six years ago in the self-service banking unit in Canada. While there, he led bank consulting engagements in Europe on ATM operations. For two years prior to assuming his current role, he was the Global Offering Manager for ATM and Branch Support.

Articles by Domenic Ciccone

The future of branch banking has arrived with analytics-driven IT support

By Domenic Ciccone

Adapting to the tech-centric future of branch banking doesn't have to mean IT vendor sprawl. Centralize support with ATM and Banking Services of IBM Technology… Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

May 18, 2018

The next-generation approach to banking technology support

By Domenic Ciccone

New banking technology has shaken the foundation of the industry, but the same tools that are fueling this change can also help manage it. Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

February 21, 2018

How IT support helps banks transform the customer experience

By Domenic Ciccone

Banks can improve customer engagement by shifting the burden of IT support to a proven leader like IBM. Read more

By Domenic Ciccone
Global Business Line Executive, Financial Services, IBM Global Technology Services (GTS)

December 7, 2017