Chris Townsend

General Manager, Services Integration and Solutions IBM Services

Chris Townsend leads a team creating user-centric IT solutions for clients seeking competitive advantage. Common needs are hybrid cloud transformation, digital transformation, shift to ‘as-a-service’, and the use of cognitive, automation, and analytics solutions to optimize IT infrastructure.

He also leads the IBM Design Thinking practice for IBM Global Technology Services to ensure that the right problems are solved for the most important users. Approaches include co-creation workshops, user research, strategy coaching, and prototyping for IBM’s largest services clients.

Articles by Chris Townsend

IBM uses Watson AI to redesign and speed up IT decision making

By Chris Townsend

As their organizations grow, evolve, and anticipate the future,  IT leaders know they have to move fast to serve their customers and be competitive in their… Read more

By Chris Townsend
General Manager, Services Integration and Solutions IBM Services

September 19, 2018