Andrea Sayles is General Manager of IBM Business Resiliency Services and has more than 38 years of experience in IBM Sales and Services. She has consistently worked to build teams responsible for IBM's leadership in our Global and Growth Markets. Andrea was named into the Global Business Resiliency role in April 2018. Having a broad base of experience managing some of IBM’s largest global clients in both IBM Sales and Services made her uniquely qualified for this critical and growing Service Line within IBM Global Technology Services.