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Andrea Sayles
General Manager, IBM Business Resiliency Services
Andrea has more than 40 years of experience in IBM Sales and Services and has consistently worked to build teams responsible for IBM's leadership in our Global and Growth Markets.
Andrea was named into the IBM Business Resiliency Services role in April of this year. Having a broad base of experience managing some of IBM’s largest global clients in both IBM Sales and Services made her uniquely qualified for this critical and growing Service Line within IBM Global Technology Services.
Prior to rejoining IBM Global Technology Services in April, Andrea spent the past 6 years in Global Markets as a Managing Director (MD) in support of IBM’s largest global accounts based in Singapore and London. As an MD, Andrea has been responsible for the entire portfolio of our client’s business with IBM, including the Enterprise and Business Segment relationships with IBM on a worldwide basis.
Prior to becoming an MD, she spent 18 years in IBM Global Technology Services managing some of IBM’s most visible global accounts, working to manage clients with complex transitions, particularly focused on migrating these clients from competitive environments to IBM. During this time in Global Services she was awarded the prestigious Lou Gerstner Award for Client Excellence – IBM’s highest recognition for dedication to client success.
Articles by Andrea Sayles
When malware strikes, will you be prepared?
An international hotel chain recently announced a major security breach that involved the theft of personal details from up to 500 million customers. The unauthorized… Read more
By Andrea Sayles
General Manager, IBM Business Resiliency Services
December 13, 2018
Building cyber resilience: An imperative for surviving today’s and tomorrow’s threats
How confident are you that the business will continue to operate in the event of a cyber-attack? What would be the impact? How would you recover… Read more
By Andrea Sayles
General Manager, IBM Business Resiliency Services
October 8, 2018
Five ways businesses can prepare for extreme weather events
Along the East Coast of the U.S., residents are grappling with the aftermath of Hurricane Florence. Typhoon Mangkut has caused similar damage in Hong Kong,… Read more
By Andrea Sayles
General Manager, IBM Business Resiliency Services
September 26, 2018
Cyber incident recovery delivers faster response and recovery from malicious attacks
Cyber-attacks continue to plague organizations of all sizes. While IT experts are getting better at preventing cyber-attacks from happening, attacks remain… Read more
By Andrea Sayles
General Manager, IBM Business Resiliency Services
August 17, 2018