Mobile Collaboration Fuels Enterprise Innovation and Efficiency

By: Chris Nerney| - Leave a comment

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The advent of mobile technology in the workplace has given enterprise employees the flexibility to do their jobs whenever they choose and wherever they are. Enterprise employees who are able to access data, resources and apps from any number of devices are inevitably more productive.

While mobile technology’s ability to increase personal productivity can help an organization to achieve its strategic goals, mobile tools can also enable enterprise employees to easily communicate and collaborate in real time with colleagues down the hall or around the world.

Transforming the Enterprise

Mobile collaboration can help enterprises unlock employee innovation and initiative while improving efficiency and lowering costs. By providing a mobile, digital platform that employees can use to brainstorm, enterprises create a fertile breeding ground for new ideas. Mobile collaboration makes it easier for employees to contribute and participate. The flexibility these tools provide also enhances efficiency across the enterprise.

The advantages of collaborating via mobile don’t end there. The added flexibility allows enterprises to respond quickly to external events and competitive opportunities. Say a competitor unexpectedly unveils a new product or service — with the right collaboration tools, a response team can quickly meet remotely to formulate a response strategy, no matter where members are located or which devices they’re using.

Further, collaboration can boost employee morale by allowing workers to use the tools of their choice to stay connected with colleagues and contribute to team projects, which can reduce turnover-related hiring and training costs.

Mobile Collaboration Essentials

The key elements to effective mobile collaboration include cloud-based services and a tight integration of functionality across apps and operating systems. No matter what devices team members are using, they should be able to:

  • Securely send and receive instant messages, emails, and texts.
  • Participate in web video and audio conferencing.
  • Share data, resources and screens with colleagues.
  • Access contact lists and chat histories.
  • Determine availability of colleagues on multiple channels.
  • Collaborate using business productivity apps.

Unsurprisingly, monitoring, managing and scaling unified communications and collaboration platforms are a challenge for enterprise IT departments operating on tight budgets and small staffs, particularly when you add mobile to the mix. For these reasons, a cloud-based strategy makes the most sense. Enterprises only pay for the services they use and a host vendor handles management, maintenance and security. This allows in-house IT to focus on higher-value activities and avoid the need for costly capital investments.

Even more important than choosing the right collaboration tools is selecting the right collaboration platform services partner. IBM Workplace Modernization Services helps enterprises create a digital workplace that enables device choice and channel flexibility while enhancing productivity.

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About The Author

Chris Nerney

Freelance Writer

Chris Nerney writes about technology, science and health care for a number of websites and enterprises. He has written extensively about mobile technology, cloud computing, big data and analytics, health care finance and IT, data centers and space technology. His work has appeared in Computerworld, CIO.com, Data-Informed, Revenue Cycle Insights, Network World and numerous other... Read More

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