Business continuity empowers always-on business

By: Allen Downs


In today’s business world, your clients expect always-on services and support. This challenge is only exacerbated by the growing risks that accompany complex hybrid IT environments, increasing regulations and cyberthreats. How do you handle this expectation? Now is the time to act, to elevate the discussion around business continuity management (BCM) and to improve executive support of the initiative. It’s time to reinvent the process from the top down.

Business Continuity Awareness Week

Luckily, Business Continuity Awareness Week kicks off May 15–19, sponsored by the Business Continuity Institute. The week is an annual, worldwide event focused on raising awareness around business continuity and disaster recovery (DR). It will highlight how a strong, integrated business continuity strategy can positively affect every business’s bottom line.

With BCM, you can improve your company’s resiliency and reliability. BCM is much more than crisis management. This comprehensive program empowers companies to react quickly and effectively when faced with unplanned interruptions by anticipating and mitigating the impacts on revenue loss, reputation, compliance and expense management.

Simply having a risk-resilient design with solid crisis response capabilities is no longer enough in today’s global operating environment. The best-prepared companies are arming themselves with a complete, validated and coordinated BCM process that covers the full crisis life cycle — from emergency response to crisis management and recovery.

The impact of technology failure can be catastrophic and even life-threatening in some industries. By integrating analytical and cognitive capabilities, companies can improve resiliency. Moving from reactive responses to predictive, proactive alternatives makes it possible to avoid disasters before they occur.

Comprehensive assessments foster success

Communication between continuity and the business itself is often limited. Thus, many business leaders don’t fully understand the direct link between key business processes and the applications and data that support them. Executives are often unaware that achieving high-level business goals depends on continuous IT operations. A comprehensive assessment of an organization’s current BCM posture can help link continuity and business risks.

This comprehensive assessment engenders corporate support for improved BCM and aids business continuity operations by eliminating resiliency gaps, costly redundancies and overlaps in areas of responsibility.

The drive to implement a competitive business strategy while reducing risks is a constant balancing act for organizations in every industry and of every size. Evolving your BCM program to keep up with strategic changes requires a proactive, business-centric approach that makes organizational requirements and priorities central to your success.


Related topic: Business Continuity Consulting.

In depth: business continuity topics

Understand how to plan for and react when business disruptions are happening.

Adapt and respond to risks with a business continuity plan (BCP)

How to defend against cyber attacks

Do you have your disaster recovery plan (DRP)?

Defend against ransomware attacks?

What is data breach and how to defend against one?

What is a recovery time objective (RTO) and how does it affect disaster recovery for your enterprise?

What is an RPO (recovery point objectives)?

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About The Author

Allen Downs

Vice President of Global Resiliency Services, IBM

Allen Downs is the Global Vice President for IBM Resiliency Services in IBM Global Technology Services. He leads the global sales and consulting organizations focusing on addressing business resiliency needs of clients across the seven layers of the enterprise, facilities, compute infrastructure, data, applications, organization skills and process, aligned to the strategy and vision of... Read more