Making Sense of the Alphabet Soup of Mobile Business Acronyms

By: Albert McKeon | - Leave a comment


Are you working in a bring-your-own-acronym-dictionary (BYOAD) environment? Does the use of tech shorthand make your head SPIN (no acronym there)?

As the mobility space evolves, the list of acronyms to describe new and complex technology and terminology is also expanding. Sure, you might know what BYOD symbolizes, but do you know what’s behind CYOD? It’s okay to acknowledge you can’t COPE (a legit acronym) with this proliferation of abbreviations. Don’t go AWOL just yet. Here’s a cheat sheet of business acronyms that will strengthen your contraction powers and make you the GOAT — greatest of all time, that is — at breaking these sometimes indecipherable codes.

Business Acronyms Shouldn’t Cause Stress

Just in case you think it’s advancing age that makes it hard to follow the many acronyms that shorten enterprise mobility terms, remember that young professionals also have trouble deciphering what’s what. In fact, some basic business terms like “SLA” and “KPI” stump millennials looking at job applications, according to The Telegraph.

Still, no matter your age or position, it’s easy to think you have a firm grasp on an acronym when you actually don’t. For example, the acronym “BI” is bounced around a lot, and it’s perfectly acceptable to finally admit you don’t know what it means. Business intelligence is a technology-driven process to analyze data and present actionable information to help executives, business managers and other end users make more informed decisions.

Here’s another business acronym that’s frequently bandied about: CX. Shorthand for “customer experience,” CX encompasses the full range of consumer interactions with businesses’ digital and analog channels. Customer relationship management (CRM) is the umbrella of policies and strategies that companies use to provide the best CX.

Coping With the Many YODs

Mobility is a driving force behind much of the data of BI and CX. After all, with U.S. consumers spending five hours per day on their mobile devices, according to TechCrunch, enterprise mobility is an undeniable workplace strategy. Categorizing all the many aspects of mobility has generated this monster list of acronyms. To stay ahead of the game, here are three acronyms every mobile worker should know:

  • Bring-your-own-device (BYOD) refers to any employee-owned device (smartphone, tablet, notebook or PC) or application (mobile or cloud-based) that accesses corporate networks.
  • Choose-your-own-device (CYOD) refers to when the employer defines which devices and applications employees can use. This policy is usually enacted to tighten network security.
  • Corporately owned, personally enabled (COPE) is when companies give employees mobile devices and allow them to handle these as if they were their own.

Mobility Management Is More Than Words

Managing the many devices employees use requires policies, practices and technologies to protect the business network. These various aspects of mobile management can be a mouthful to describe, and their corresponding acronyms are easy to forget. Here are a few of the key ones:

  • Mobile device management (MDM) is the administration of deploying, securing, monitoring, integrating and managing mobile devices.
  • Enterprise mobility management (EMM) is a set of practices that ensure the success of a mobility program and policy compliance.
  • Managed mobility services (MMS) is a term coined by Gartner that encompasses the IT and process management services required by a company to acquire, provision and support smartphones, tablets and field force devices.
  • Mobility-as-a-service (MaaS) is a mobility solution that allows companies to purchase carrier network access, mobile app platform capabilities, policy compliance enforcement, device management features and systems, program reporting and analytics on a per-month, per-user basis from a vendor.
  • Mobility management platform (MMP) is a solution that allows enterprises to centralize, comprehend and control all mobility program data and tasks.

The Acronyms Will Keep Coming

Don’t expect the acronym hit parade to slow anytime soon. With the evolution of mobile technologies proceeding at a rapid clip, businesses will continue to adapt to change. With each development, new business processes and policies will follow, and new acronyms will be coined to express in a few letters what would take several words to explain.

If it seems like too much information to digest, you could always wear your own device (WYOD) so you can quickly look up the meaning of the latest business acronym.

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About The Author

Albert McKeon

Freelance Writer

Albert McKeon covers technology, health, business, politics and entertainment. He previously worked as a newspaper reporter for 16 years on the staffs of The Telegraph (N.H.) and Boston Herald, winning the New England Press Association’s Journalist of the Year award and other honors. He now writes as a freelancer for several magazines and news outlets,... Read More