Top Talent Is Looking for Top Office Technology

By: Pam Baker | - Leave a comment


Hiring and retaining the industry’s best requires investing in creative resources that are unique to today’s digital workforce, especially if millennials are in the mix. Topping that list is a smart workplace to work in, and with it comes plenty of leading office technology to complement this critical environment.

It’s Not Just the Bells and Whistles

Tempting talent with the latest gadgets may work for a while, but it’s not the glue that will make the most valuable employees stay. In other words, it’s not glitz workers are looking for — it’s a positive experience.

“Companies that fail to keep up to date with quality tech will have a hard time attracting and retaining talent,” writes Adam Lovinus in NewEgg. “It takes more than buying pretty tablets and smartphones. Office network infrastructure is real driver for user experience at the workplace.”

Millennials often prefer working as mobile nomads. But whether they’re moving freely within the office or working remotely, they expect and appreciate a reliable and fast network. To ensure your network delivers the experience your ideal talent looks for, check first to see if the available bandwidth is sufficient to accommodate all users, devices, and apps at any time. Review your ISP plan regularly to ensure network activity continues to stay within a range your business can handle without latency. Allocate bandwidth for apps that have high requirements for quality of service, such as videoconferencing.

Keep in mind that while modems can’t add bandwidth over what your ISP provides, according to NewEgg, they “can bottleneck connectivity if mismatched or underpowered.” Make sure your enterprise modems are up to the task and aren’t out of date.

Why Infrastructure Is Part of the Appeal

Talented and tech-savvy employees, as Lovinus put it, “do not care about the challenges of managing dozens of endpoints, servers and security. They just want technology that works.”

A big part of ‘technology that works’ is the underlying and otherwise invisible infrastructure that enables it to work. This means “smart offices” must be supported by smart and hybrid infrastructures that can handle and support a wide array of sophisticated and diverse devices — both on-premises and in remote locations.

Employees only notice the enterprise network when it’s slow or broken, and that’s a quick reality in the use of mobile apps. One type of application that’s prone to network fails is in video. Teleconferencing apps vary greatly in terms of network requirements, and their endpoints run the gamut from tablets on Wi-Fi and desktops on the wired LAN — all the way to integrated videoconferencing workstations and smart TVs you’d host in large meeting rooms.

“LAN bandwidth allocation is important for videoconferencing quality of service,” writes Lovinus. “A managed switch with VLAN support (also called IEEE 802.1Q) have apps that prioritize bandwidth specifically for videoconferencing. These are also useful for conducting network analyses and optimizations.”

‘Work’ Anywhere

Indeed, according to the Future Workforce survey Lovinus cited, this generation of user spends more than half of their working hours outside of the office. So it’s not just wired and virtual LANs that need to be optimized; virtual private networks (VPNs) do, too.

The smart money is on making a complex infrastructure work seamlessly is in using managed services rather than maintaining such a system on your own, especially since talented employees set such a high bar for quality of service and have little tolerance for even a slight delivery hiccup.

“According to the survey, tech-related administrative tasks, and slow, glitchy software and devices account for nearly half of the biggest pain points for office workers,” writes Lovinus. “A third of respondents say they have better technology at home than at the office.”

To ensure your company attracts and retains the best talent available, make sure workflows are smooth and fast, collaboration is easy over many different channels, remote work is as seamless as work done in the office and that the infrastructure supporting it all works so well that it is virtually invisible to workers.

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About The Author

Pam Baker

Freelance Writer

Pam Baker is an award-winning freelance journalist based in Georgia. Her published credits number in the thousands, including books, e-books, e-briefs, white papers, industry analysis reports and articles in leading publications, including Institutional Investor, CIO, Fierce Markets and InformationWeek, among many others. Her latest book, "Data Divination: Big Data Strategies," has been met with rave... Read More