Featured

Recent Posts

Manage your Cisco network efficiently with intelligent support

By Biliana Bojilova

Many organizations depend on Cisco’s collaboration, networking, security and software products, but are challenged with maintaining optimal network stability… Read more

By Biliana Bojilova
Manager Business line, Technology Support Services, IBM Services

June 6, 2019

Do you really need a desktop? Three trends driving change in the modern digital workplace

By Henry Cipriano

This won’t be news to you, but I’ll say it anyway: the idea of a “standard” workplace is changing. Employees are increasingly using more than one device… Read more

By Henry Cipriano
Senior Global Alliance Executive for VMware - Digital Workplace Services

May 31, 2019

How to choose an IT support provider for cloud transformation

By Juhi McClelland

Most enterprises migrate to the cloud in phases. There’s a need for multicloud and hybrid IT support for data centers, public and private cloud, and software… Read more

By Juhi McClelland
General Manager, Technology Support Services – North America

May 30, 2019

Cloud costs high? Declutter for better savings

By Ilyas Iyoob

Every spring, my wife and I review our bills to see where we’re spending and then make adjustments. Decluttering our budget to align with our needs is… Read more

By Ilyas Iyoob
Distinguished Engineer, IBM

May 23, 2019

Three ways to motivate employees to embrace AI service desks

By Jeff Dean

There’s a lot of debate in enterprise service desk circles: What is “high-touch” customer service? It used to be picking up the phone and… Read more

By Jeff Dean
Global Lead, Digital Workplace Services, GTS, IBM

May 21, 2019

Load More