Tag Archive for: IT Support

Advancing Hospitality Technology Keeps Staff Focused on Customers

By Esther Shein

Hospitality technology requires support services to manage infrastructure and provide an enhanced customer experience. Read More

By Esther Shein
Freelance Writer

June 28, 2017

The Secret to IT User Satisfaction

By Arthur Cole

The right application management can help IT focus on improving performance in a new realm: user satisfaction. Read More

By Arthur Cole
Freelance Writer

May 1, 2017

Global Politics and Technology Trends Bring IT Outsourcing Challenges

By Jeff Bertolucci

Evolving political and technological developments will cause IT outsourcing customers to rethink their IT service strategies this year. Read More

By Jeff Bertolucci
News Writer

February 15, 2017

Keep Your Retail Business in the Lead With Third Party Support Services

By IT Biz Advisor Staff

Establish a flexible, powerful retail technology support strategy. Personalized, seamless, always-on cross-platform services require support services. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

February 7, 2017

How Your Financial Institution Can Ensure Customer Satisfaction

By IT Biz Advisor Staff

Driven by evolving technologies and consumer expectations, financial institutions must provide richer, more convenient customer experiences than ever. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

February 7, 2017

Why Are We Moving Toward IT-as-a-Service?

By Judith S. Hurwitz

Rising costs, increasing complexity and the need for business transformation are driving organizations to rethink IT. Read More

By Judith S. Hurwitz
President and CEO, Hurwitz & Associates

February 6, 2017

Global Sourcing: Offshore Outsourcing and Onshore Options Surge

By Doug Bonderud

The global sourcing market is shifting: Offshore openings are decreasing as onshore alternatives surge. Read More

By Doug Bonderud
Freelance Writer

January 30, 2017

Rapid Response Team: Why Every IT Department Needs One

By Jacqueline Lee

Your rapid response team members are the paramedics of your IT department: fast, highly trained, cool in a crisis and available 24/7. Read More

By Jacqueline Lee
Freelance Writer

January 24, 2017

Is Your IT Infrastructure Ready for the Holiday Season?

By IT Biz Advisor Staff

Retail organizations must ensure their IT infrastructures are robust enough to handle large spikes in demand during the busy holiday season. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

November 30, 2016

How to Increase In-Store Sales With the Retail Technology You Already Have

By Pam Baker

Retail technology support services simplify technical support, expand equipment life, improve in-store efficiencies and ease capital expenditures. Read More

By Pam Baker
Freelance Writer

November 25, 2016