Tag Archive for: Cognitive Computing

H&R Block and IBM’s Watson AI Join Forces to Take on Tax Preparation

By Kelley Katsanos

IBM's Watson AI is helping 70,000 H&R Block tax preparers achieve the greatest tax refunds possible this year. Read More

By Kelley Katsanos
News Writer

February 27, 2017

Where to Use Cognitive Solutions in IT Support

By Carlos Demetrio

Using cognitive features to improve the human touch can enhance the efficiency of IT Support. Read More

By Carlos Demetrio
Certified Technical Solution Architect, IBM

February 27, 2017

Retail Customer Satisfaction 101 in the Digital Age

By Militza Bishop

What's the single most important goal for any retailer in today's age of instant gratification? Customer satisfaction. Read More

By Militza Bishop
MVS Global Product Service Planning Program Manager, IBM

February 21, 2017

Digital Technology and the CMO: Strange Bedfellows No More

By Esther Shein

For CMOs, leveraging digital technology is now an imperative to better understand customers and provide satisfying experiences. Read More

By Esther Shein
Freelance Writer

February 21, 2017

Cognitive Systems Have the Power to Improve Technical Support

By Kendra Gullette

Call centers have a reputation for unsatisfactory customer service. Can a call center powered by cognitive computing improve its image? Read More

By Kendra Gullette
Global MTSS-MVS Offering Deployment Leader, IBM

September 29, 2016

From Artificial Intelligence to a Cognitive Business Environment

By Arthur Cole

What does it take to become a cognitive business? The question is no longer academic. For an enterprise, it means using unstructured data. Read More

By Arthur Cole
Freelance Writer

September 26, 2016

IT as a Business Driver: What to Expect at IBM Edge 2016

By IT Biz Advisor Staff

Join us September 19 – 22 at the MGM Grand in Las Vegas for IBM Edge 2016. Learn from frontrunners, industry experts and IT professionals. Read More

By IT Biz Advisor Staff
IT Biz Advisor Staff, IBM

September 13, 2016

IBM Opens New Cloud Computing Center in South Korea

By Kelley Katsanos

IBM's Watson artificial intelligence system will be the focus of its new cloud computing center in Pangyo, South Korea. Read More

By Kelley Katsanos
News Writer

August 29, 2016

Crafting an IT Omnichannel Experience: The Case for Cognitive Computing?

By Doug Bonderud

There's a solid case here for crafting an IT omnichannel experience, one where service and support leverage process-driven intelligence. Read More

By Doug Bonderud
Freelance Writer

August 18, 2016

Athletic Technology Gets a New Coach in Cognitive Computing

By Larry Loeb

ORRECO has partnered with the Nike Oregon Track Club Elite to pilot a new athletic technology initiative powered by IBM Watson. Read More

By Larry Loeb
Freelance Writer

August 10, 2016