Job Automation Poised to Reduce Manual Tasks for Businesses

By: Kelley Katsanos| - Leave a comment

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A recent report from WorkMarket reveals 74 percent of business leaders and employees believe job automation, artificial intelligence and machine learning may end up replacing part of their job. In fact, 61 percent of business leaders expect to see automation implemented in their industry within the next 12 months.

Automating Repetitive Tasks

Repetitive tasks, data processing and IT issues are poised to benefit from job automation, according to WorkMarket. For instance, because IT problems are rated as the largest hindrance to work by 43 percent of business leaders and 29 percent of employees, these tasks will likely be automated.

However, although job automation will enter the business at some point, only 29 percent of employees were interested in exploring automation possibilities, compared to 52 percent of leaders.

For short-term improvements, the report reveals that process automation is more valuable than AI. In fact, 41 percent of respondents currently use automation technologies, while 13 percent use AI. Furthermore, 56 percent of business leaders have a plan in place for job automation, compared to 44 percent for AI.

Job Automation Benefits

WorkMarket found 90 percent respondents believe automation can reduce manual errors, increase speed and improve work quality. Meanwhile, over half of employees believe automation could save them up to two hours per day, and 78 percent of leaders feel automation could save them up to three hours a day.

“A key to success with tomorrow’s mix of traditional employees, digital substitutes and crowd-based work systems is ensuring that the needs of both shareholders and the labor force are met,” New York University professor Arun Sundararajan said in WorkMarket’s press release for the report. “Productivity gains through automation and on-demand innovation are essential to maintaining economic growth levels that create sufficient future demand for human talent.”

The research suggests that job automation is poised to improve workplace productivity by eliminating some of nonessential tasks that can slow down businesses. In turn, automation may enable more focus on critical activities that will help businesses grow.

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About The Author

Kelley Katsanos

News Writer

Kelley Katsanos is a freelance writer specializing in business and technology. She has previously worked in business roles involving marketing analysis and competitive intelligence. Her freelance work appears at IBM Midsize Insider, Houston Chronicle's chron.com, and AZ Central Small Business. Katsanos earned a Master of Science in Information Management from Arizona State University as well as a bachelor's degree in Business with an emphasis in marketing. Her interests include information security, marketing strategy, and business process improvement.