Utilizing Managed Services – Insights from an IDC Study

In today’s economy, the focus is on optimizing profits, increasing revenues and reducing costs. Enterprises need to improve customer satisfaction and market penetration. But aligning IT with business goals is a significant challenge while trying to get employee productivity to an optimal level. There are, however, critical requirements that all managed services providers need to address. Access this webcast to hear about these critical requirements and more as insights from a recent IDC study are discussed.

 

CLICK HERE TO VIEW VIDEO

Speakers:

David Tapper

Vice President, Outsourcing and Offshore Services

IDC

Aaron Goldberg

Moderator