Contributor

Nelson Takumi Kavatoko Junior

Subject Matter Expert for Multi-vendor Support Services, IBM

Nelson is a subject matter expert at IBM for Multi-vendor Support Services, applying the knowledge acquired during more than 9 years of working in the IT Services area. He graduated in IT Management at FATEC, continuing his education with post-graduate work in Business Management MBA at UNIP and post graduated in IT Architecture at FIAP. His main job roles are: Technical Support Specialist, Technical Leader for Services Support, Team Leader for Services Support, Client Technical Architect, and Subject Matter Expert.

Articles by Nelson Takumi Kavatoko Junior

Maintenance in Two Words: Preventive and Predictive

By Nelson Takumi Kavatoko Junior

What does maintenance mean to you? Being able to predict and prevent maintenance issues is crucial to remaining competitive. Read More

By Nelson Takumi Kavatoko Junior
Subject Matter Expert for Multi-vendor Support Services, IBM

March 30, 2016

How IT Maintenance Can Add Value to Your Product Strategy

By Nelson Takumi Kavatoko Junior

A good IT maintenance strategy can improve your product-selling strategy and customer experience. Read More

By Nelson Takumi Kavatoko Junior
Subject Matter Expert for Multi-vendor Support Services, IBM

January 29, 2016