Contributor

Babette Ten Haken

Founder & President, Sales Aerobics for Engineers®, LLC

Babette Ten Haken is a catalyst, corporate strategist and facilitator. She writes, speaks, consults and coaches about how cross-functional team collaboration revolutionizes the industrial Internet of Things (IIoT) value chain for customer loyalty, customer success and customer retention. Her One Millimeter Mindset™ programs draw from her background as a scientist, sales professional, enterprise-level facilitator, Six Sigma Green Belt and certified DFSS Voice of the Customer practitioner. Babette’s playbook of technical / non-technical collaboration hacks, Do YOU Mean Business? is available on Amazon. Visit the Free Resources section of her website for more tools.

Articles by Babette Ten Haken

CIO as Strategic B2C Revenue Generator versus Cost Center

By Babette Ten Haken

Can the CIO serve as a strategic B2C revenue generator for the organization? That’s a tall order. However the trajectory is turbo-charged by the relentless… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

June 14, 2017

Can the CIO Facilitate IoT Line of Business Convergence in the Smart Plant – Part 2

By Babette Ten Haken

Is IoT line of business convergence part of the CIO’s next evolutionary role as smart enterprises undergo digital transformation? In Part 1 of this 2-part… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

May 24, 2017

Can the CIO Facilitate IoT Convergence in Smart Plant Digital Transformation? Part 1

By Babette Ten Haken

Is IoT convergence part of the CIO ‘s next evolutionary role in the smart enterprise? After all, the CIO role is undergoing transformation within the industrial… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

May 17, 2017

Synchronizing IT OT Convergence Challenges Business Cultures

By Babette Ten Haken

Synchronizing IT OT convergence strategy challenges not only information technology (IT) and operational technology (OT) models and mindset, but also tests… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

April 26, 2017

Executing Dynamic IT/OT Convergence Strategy Leverages Walking the Talk

By Babette Ten Haken

Executing IT/OT convergence strategy is a hot topic these days. Well, let’s just say there are a lot of people talking the convergence talk. Walking that… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

April 19, 2017

Disruptive IT Learning Culture as the New Data Driven Workforce Norm

By Babette Ten Haken

A disruptive IT learning culture listens and looks for trends, advances and anomalies which influence IIoT (industrial Internet of Things) digital workplace… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

March 31, 2017

Create an IT Learning Culture for the IIoT Digital Workplace

By Babette Ten Haken

Creating an IT learning culture attracts the right people for digital transformation of the IIoT workplace. That’s a big, bold idea. First, this idea is tailor-made… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

March 15, 2017

Creating a Client Centric IT Architecture Impacts Value Creation

By Babette Ten Haken

What’s involved when creating a client centric IT architecture focused on value creation? Just the thought of mixing the term “client centric” with the… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

February 27, 2017

IT Architecture Strategy Sets the Table for “What’s Next?”

By Babette Ten Haken

IT architecture strategy is critical to the future of one’s business, regardless of the size of company. Even if a company outsources its IT role to partners… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

February 23, 2017

Capturing Industrial Analytics ROI Remains Challenging

By Babette Ten Haken

Harnessing the value of industrial analytics ROI can catalyze downstream competitive advantage. However, capturing ROI remains elusive as organizations struggle… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

January 25, 2017

Will Industrial Analytics Fuel the Jump to IIoT Hyperspace?

By Babette Ten Haken

Industrial analytics can become the fulcrum for competitive advantage within the industrial IoT (IIoT) space. However, advantage is gained based on how companies… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

January 11, 2017

CIO Partnership Catalyzes IIoT Human Capital Strategy

By Babette Ten Haken

The goal of CIO partnership for digital transformation focuses on leveraging how big data brings people together.  Prior to this digital transformation agenda,… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

December 19, 2016

Create a Culture of IoT Trust by Trusting Each Other

By Babette Ten Haken

Creating a culture of IoT trust and collaboration represents one of the biggest digital transformation challenges for the enterprise. It also represents one… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

December 14, 2016

The CIO IoT Journey Leverages Cultural Buy-In

By Babette Ten Haken

The CIO IoT journey involves more than swapping out legacy infrastructure for newer machinery and hardware. The CIO functions as Industrial IoT (Internet of… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

November 16, 2016

CIO Leadership is a must for IT

By Babette Ten Haken

The importance of IoT CIO leadership was highlighted in numerous business and use case presentations at IoT Emerge in Chicago last week. IoT CIO leaders are… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

November 9, 2016

Mining Legacy Data Allows CIOs to Extract Business Insights

By Babette Ten Haken

Mining legacy data to extract business insights about the connected customer sounds like digital transformation heresy. Think about it. Who else but your CIO… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

October 26, 2016

Can the CIO Role Survive and Become Translational for the IoT Enterprise?

By Babette Ten Haken

The CIO role is morphing courtesy of the globally competitive Internet of Things (IoT) ecosystem. Driven by the demand for data-driven and insight-driven decision-making,… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

October 17, 2016

Capital Equipment Customer Retention Strategy Leverages IT Alliances

By Babette Ten Haken

Smart capital equipment customer retention strategy leverages collaborative alliances within a smarter IT organization. Capital equipment lifecycles can average… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

September 28, 2016

Smart Manufacturing Plant Strategy Tests Organizational Dynamics

By Babette Ten Haken

A smart manufacturing plant strategy tests organizational dynamics. Executing smart manufacturing plant strategy should start simply rather than trying to boil… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

September 21, 2016

Do You have an Always-On Customer Experience Strategy?

By Babette Ten Haken

An always-on customer experience strategy keeps your organization on its toes. Your focus? Opportunities to impact customer success through innovation. Think… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

August 24, 2016

Catalyze Customer Success with your CX Focused Tech Workforce

By Babette Ten Haken

A CX tech workforce is the secret sauce for smart business decisions. When tech teams understand the importance of capturing and acting on the customers’… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

August 10, 2016

A New Role for Tech Teams in Capturing End User Experience

By Babette Ten Haken

Capturing end user experience is critical to customer success, especially within the Industrial Internet of Things (IoT) smart plant ecosystem. Are customer… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

July 27, 2016

Gain Buyin for IIoT Customer Retention Strategy

By Babette Ten Haken

Companies wrestle with the impact of an IIoT customer success and Industrial IoT customer retention strategy. They have their hands full executing their current… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

July 12, 2016

Tech Workforce Recalibration for Customer Success

By Babette Ten Haken

Tech workforce recalibration is a key factor for customer success. Customer success leverages cross functional collaboration. That scenario translates into… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

June 29, 2016

Tech Workforce HR Strategy for Collaboration

By Babette Ten Haken

Creating an HR strategy focused on tech workforce collaboration for the digital economy is like trying to boil the HR (human resources) ocean. Before I identify… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

June 16, 2016

IT Ops Teams Play Big in Internal Customer Retention

By Babette Ten Haken

How do you leverage IT operations teams in your internal customer retention strategy?  Their value extends deeper than point-of-service delivery. Are you marginalizing… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

May 26, 2016

Do Your IT Tech Support Teams Enhance LOB Value?

By Babette Ten Haken

IT tech support teams, whether insourced or outsourced, can have a significant impact on the future of data-driven businesses. Future data-driven businesses… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

May 20, 2016

Digital Disruption, Business Models and Workforce Gaps

By Babette Ten Haken

We are beginning to experience the ripple effects of digital disruption. Companies are changing the way they conduct business. Business models and human capital… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

April 29, 2016

Can the CIO Become Tomorrow’s CEO?

By Babette Ten Haken

Can today’s Chief Information Officer (CIO) become a company’s Chief Executive Officer (CEO)? The continuous impact of digital disruption on IT infrastructure… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

April 14, 2016

Will the Industrial Internet of Things Catalyze a Hybridized Workforce?

By Babette Ten Haken

Executing a trajectory for your company leveraging the Industrial Internet of Things (IIoT) results in a hybridized workforce. That hybridized workforce is… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

March 31, 2016

Innovation is Central to the Transitional Translational CIO

By Babette Ten Haken

Tomorrow’s IT leaders are more than a transitional and a translational CIO. They are innovators. The role of CIO is undergoing major reconstruction. The role… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

March 10, 2016

Points to Address About IT Security Fears and Hybrid Cloud Migration

By Babette Ten Haken

How are IT security fears impacting your business agility and competitiveness? You are worried. You are not alone. Digital business is the new norm. The shift… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

February 25, 2016

Your Organizational Common Denominator? IT Infrastructure

By Babette Ten Haken

IT infrastructure is the organizational common denominator running across all of your business and operating units. IT infrastructure can unite your organization… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

February 23, 2016

Tomorrow’s CIO Becomes an Organizational Catalyst

By Babette Ten Haken

Can the CIO become an organizational catalyst? IoT-connected (Internet of Things) companies are looking forward to the potential offered by Big Data, analytics… Read More

By Babette Ten Haken
Founder & President, Sales Aerobics for Engineers®, LLC

January 28, 2016