The Case for Business Resiliency in the Internet of Things

By: Mijee Briana Walker| - Leave a comment

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The Internet of Things (IoT) is driving a data explosion, turning data that was previously invisible to computers into business-critical information that’s relied upon to deliver services and make key decisions across a variety of industries. However, what role does business resiliency play in this equation?

The Myriad Uses of Connected Devices

There are billions of connected devices and sensors communicating with users and each other every day. They’re in hospitals, factories, hotels, trains and many other industries — you likely encounter many IoT devices every day without realizing it. TechnoIdentity explains that IoT devices have applications in waste management, urban planning, environmental sensing, sustainable urban environments, continuous care, emergency response, social interaction gadgets, intelligent shopping, event management, predictive maintenance and more.

However, when considering how all this data will be analyzed and used to support a business, it is also important to think about the implications for the organization’s business resiliency planning, including backups and disaster recovery. The IoT will permeate every aspect of how a business operates and how people go about their daily lives. After all, the IoT is already transforming the way corporations and consumers interact with each other and their environments.

The A’s of IoT Business Resiliency

The bottom line is that businesses are going to need IoT-related systems and data to be available, accessible, accurate and auditable:

  • Available: Systems and data must be available when needed. Unavailability can lead to missed deadlines and missed opportunities, and in today’s digital world, critical systems and their underlying data must always be on.
  • Accessible: Data must be accessible from its source, and applications must be accessible from all your devices when needed to facilitate timely critical decisions.
  • Accurate: Critical business decisions are being made based on the analysis of data and from the IoT. As such, companies must be confident that the data is exact, true and current.
  • Auditable: Regulations across many industries dictate data and computing requirements. The systems and data supporting an IoT environment must be able to stand up to the rigor of regulatory audits, and to do that, they must create an audit trail that’s both accurate and complete.

Additionally, businesses will need to make sure data is properly classified to avoid exponentially increasing data storage and backup costs and to ensure crucial data is retained as long as required. To this end, it will be important to know what data to save, how long to save it for and where to save it, while still keeping in mind the economics, security and accessibility of the data for business resiliency.

Companies that choose not to incorporate the IoT into their products and solutions risk becoming noncompetitive. However, as they venture into this new age of data, enterprises need to make sure they are protecting their assets and ensuring the business and all its connected devices remain continuously available.

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About The Author

Mijee Briana Walker

Asia Pacific Leader for IBM Resiliency Services

Mijee Briana Walker is the Asia Pacific Leader for IBM Resiliency Services. With 20 years in Information Technology, she has worked with companies around the world to help them determine how they can best achieve their availability and continuity goals - from both a business and technology perspective. She has consulted on resiliency programs for businesses on 6 continents, while working with industries that included financial services, banking, telecommunications, healthcare, casinos, hotels, utilities, distribution, government, and education. Mijee is an experienced speaker on resiliency topics, including disaster recovery, business continuity, crisis management, and resiliency program governance.

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